This policy applies to all information collected or submitted on the Shape websitelast updated May 18 2018
As we are handling sensitive, financial information, it is Shape Integrated Software’s utmost priority that data is secure. Precautions we take with client’s data includes, but is not limited to the following:
First and most important, data held on Shape Integrated Software servers is intentionally limited to strictly what is required for functionality. Shape Integrated Software leverages, to the extent possible, the API’s of it’s support platforms. Google, Bing Ads, Facebook Ads, LinkedIn Ads and Twitter Ads have systems in place which help us tremendously to ensure best practices. Using Google's, Bing's, Facebook's, and LinkedIn's OAuth authentications, we do not store or have access to any client logins to these systems. Additionally, it allows the user to revoke Shape Integrated Software permissions should they feel their data is in danger.
Shape Integrated Software, in order to gain access to the data from the major platforms, passed an approval process which includes working directly with employees at Google, Bing, Facebook, and LinkedIn to ensure data security best practices are followed and vetted.
All Shape Integrated Software account passwords are heavily protected with encryption. With a password of 8 characters or longer, a modern computer would take many years, given the encrypted password, to reverse it.
If we can address any other questions, please don’t hesitate to reach out to us at email@example.com. We’ve found that when it comes to protecting data, agencies are often bound to contracts with their clients that have security requirements of their own. In these situations we will do our best to provide all the necessary information to ensure you and your client's that we have taken every reasonable precaution to make sure your data is safe.
Last updated: May 18, 2018
Shape Integrated Software ("us", "we", or "our") operates the https://shape.io website (the "Service").
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, your email address, your phone number ("Personal Information").
We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.
We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.
Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
Third-Party Tracking and Advertising
In addition to Google, Shapes utilizes third-party advertising and analytics services for the following vendors: Facebook, Twitter, LinkedIn, HotJar, and Quora.
- Target user online behavior for advertising purposes such as retargeting
- Target users for the purpose of interest-based advertising
- Provide analytics measurement services
- Track on-site activity (including device data) while user is on the Shape site
Shape also utilizes Facebook and LinkedIn to serve “Lead Ads” and “Lead Gen Form” ads (respectively) to users.
By filling out a Lead Ad form you are enabling Shape to contact you for sales and marketing purposes.
To learn more about tracking, ad targeting, or analytics methods, and/or to opt out please visit the Digital Advertising Alliance’s website(http://optout.aboutads.info/) or European Interactive Digital Advertising Alliance's Your Online Choices (http://www.youronlinechoices.eu/) website. For more information on platform specific policies, please visit:
- Facebook Terms of Service (https://www.facebook.com/legal/terms)
- Twitter’s Ad Privacy Control (https://support.twitter.com/articles/20170405)
- Hotjar’s Opt-Out (https://www.hotjar.com/opt-out)
Do Not Track Disclosure
We support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us or choosing the unsubscribe option included in every email.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
Compliance With GDPR and the Client Data You Provide
Shape Integrated Software does not own, control or direct the use of any of the Client Data stored or processed by a Client or User via the Service. Only the Client or Users are entitled to access, retrieve and direct the use of such Client Data. Shape is largely unaware of what Client Data is actually being stored or made available by a Client or User to the Service and does not directly access such Client Data except as authorized by the Client, or as necessary to provide Services to the Client and its Users.
The Client or the User is the data controller under the Regulation for any Client Data containing Personal Data, meaning that such party controls the manner such Personal Data is collected and used as well as the determination of the purposes and means of the processing of such Personal Data.
Shape is not responsible for the content of the Personal Data contained in the Client Data or other information stored on its servers (or its subcontractors’ servers) at the discretion of the Client or User nor is Shape responsible for the manner in which the Client or User collects, handles disclosure, distributes or otherwise processes such information.
We only retain the Personal Data collected for as long as the User’s account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law.
We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
- the contents of closed accounts are deleted within 1 year of the date of closure
- backups are kept for 2 years
- billing information is retained for a period of 10 years
Access, Correction, Deletion
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained, you may contact us as set forth in the “Contact Us” section. At your request, we will have any reference to you deleted or blocked in our database.
You may update, correct, or delete your Account information and preferences at any time by accessing your settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us at firstname.lastname@example.org and your request will be routed to our data compliance officer. You also have a right to lodge a complaint with data protection authorities.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
- by email at email@example.com
- by phone at (541)706-9236
- by mail at 844 NW Bond St, Suite 200, Bend, Oregon 97701